Eci customer support software#

M1 does not force you to fit your business to the software. Ensure your unique business processes are handled as you see fit.

Eci customer support software#

With M1, you make the software work for you. Quickly and easily transmit your advertising material to large groups of contacts and increase your marketing power. Send documents to multiple contacts at once, and include attachments from within any module. The Mail Merge function allows you to merge M1 fields into any Mail Merge document. Powerful yet easy-to-use customization tools let you tailor M1 grids, forms and reports to your needs. The M1 Start Page features a fully configurable dashboard so that you can monitor pertinent parts of the business. State-of-the-art navigation methods allow users to quickly find information. It also integrates with your familiar everyday email and document tools Microsoft Word В®, Microsoft OutlookВ® and Microsoft MapPointВ®. This makes the software easy to learn, run and maintain, making it the most cost effective solution. Innovative IntegrationДeveloped for Microsoft SQL Server with a Microsoft Outlook look and feel, M1 runs on Windows 7/8 and Windows Server 2003/2008/2012. Training and M1 customer service are always available to ensure you get the most from your ECi M1 ERP system. With dedicated professionals and locations throughout the United States, Australia, New Zealand, the United Kingdom and Europe, ECi M1 will be with you every step of the way. The implementation and customer service teams will have your M1 system up and running quickly. Ensuring quality and managing warranties.Analyzing pre- and post-sales activities.Controlling inventory of raw materials, finished goods and sub-assemblies.Managing production jobs through job costing.Scheduling production to efficiently make use of resources.Maintaining contact details for customers and suppliers.